(Reservation Information Management System)

How does RIMS work?

RIMS will gather data from your PMS and then craft an email template using the reservation details and your chosen design preferences.

How does the integration process work?

Our installer will be fully available to assist you throughout the entire installation process, from setting it up within your PMS to sending your first RIMS email to your guests.

Are there any design limitations?

The only limitation is your imagination. With our many years of experience, we will advise you right from the start on how we can realize your template mockup.

The three RIMS pillars

Email Templates


Confirmation Emails and Cancellation Emails are the basic setup of RIMS.


Preference Planner


Pre-Arrival Mailing

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Join hundreds of other hotels that trust RIMS for quality guest communications