RIMS by MP-Network

Connection via TeamViewer

To ensure the best support, show you our newest features or to give you the best explanation we are using TeamViewer to connect to your screen. Please see below how to establish such a connection with our quick support widget.

Please download our quick-support here.

After the download it will ask you if you want to execute the downloaded file, please click “Yes” here.
Then our quick-support window will be opening, telling you the ID and password we need to connect.

Quick Support Window

Should the window not open automatically please check your “Downloads” folder for the .exe file.

Please close your current TeamViewer completely before starting our quick-support.

You can do so in your task bar:Close TeamViewer

Close TeamViewer

Once closed, please download our quick-support here.

After the download it will ask you if you want to execute the downloaded file, please click “Yes” here.
Then our quick-support window will be opening, telling you the ID and password we need to connect.

Quick Support Window

Should the window not open automatically please check your “Downloads” folder for the .exe file.

Please give us your “ID” and “Password” in Order for us to connect:

TeamViewer Console