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RIMS focuses on the individual requirements of your hotel!

All templates around the guest journey are tailored down to the tiniest detail to fit the hotel’s corporate design and identity and impress your guests!


About RIMS

Founded 2012 by hotel professionals in Germany, RIMS new up to one of the leading software companies to provide customized reservation communication to more than 250 hotels and resorts worldwide. 

Our team develops our products in beautiful Munich, Germany, and keeps your guests and employees in mind with everything they create.

"Reservation correspondence for us is more than just a confirmation letter!"
Benjamin Lindner

Advantages with RIMS


  • Personalized for your guests
  • Following your CI/CD
  • Hotel-tailored down to the tiniest detail


  • Preview and edit before sending
  • Update content independently
  • Individual templates
  • Mobile responsive


  • No additional PMS interface required
  • No PMS downtime during implementation process


  • Multilingual
  • 10+ years luxury hotel experience
  • Trusted bei 250+ hotels and resorts worldwide

What are you waiting for?

Find out what RIMS can do for YOU!

A selection of our prominent clients

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