Welcome to RIMS

Professional guest communication for Hotels & Resorts

Discover RIMS

Welcome to RIMS

Professional guest communication for Hotels & Resorts

Discover RIMS
RIMS by MP-Network


Impress your guests with professional and tailor-made guest communication right from the first contact.

RIMS allows you to send stylish reservation communication in mobile responsive HTML directly from your PMS.

Create a better guest journey and be ahead of your competitors with RIMS.

RIMS guest journey

create a professional guest journey

Reservation correspondence for us is more than just a confirmation letter. Build a professional relationship to your guests before they arrive with sophisticated reservation proposals, confirmations, pre-stay and post-stay messages.

reservation email correspondence at the next level

Get rid of your old PDF or Word reservation correspondence and start sending appealing reservation offers, confirmations, pre- and post-stay letters directly from your PMS system in mobile responsive format.

Confirmation sample from Atlantis
Room up-sell landing page

utilize your emails to create revenue

Generate additional revenue with integrated up-sell offers and targeted promotions to your guests within the email correspondence. Promote higher room categories, offer transfers and additional packages

Know your guests before they arrive

Collect room, personal and generic stay preferences before arrival. With the RIMS landing pages, you can ask the guest anything you need to know – before he arrives.

Hotel tailored preference planner
RIMS text box

Full control of your content

Update images, wordings and set date-based promotions utilizing our RIMS text boxes. 
Text boxes are used for all sections in our templates, so you can easily change an image or update your phone number in our templates.

Clients around the globe
Templates created
Messages sent monthly

fall in love with our features

Real time stats

Check how many messages have been opened, where your guests clicked and how many up-sell requests you have received by your guests.

Multilingual & translatable

Choose the language to send your message. With RIMS you can send professional emails, even if your are not a native speaker of the foreign language.

Amazingly responsive

All our templates are handcrafted and created in mobile responsive way to ensure best visibility for your messages in all devices.

Apple® Wallet & Calendar integration

Stay in your guests calendar and on their phone with integrated Apple® Wallet & Calendar invitation sent directly with the email.


Contact us to learn more about RIMS and how we can improve your reservation communication.